Have banks placed enough emphasis on future data requirements?
Leveraging data is vital to keep customers safe and meet expectations of immediacy in digital banking. There are already some good players who have harnessed data to deliver results in the fraud space. They are taking real-time data feeds from the core to identify fraud. Historically, legacy systems have made it difficult to implement these types of tools. This is where real-time data unlocks a world of possibility, not only in the fraud monitoring space but also for a plethora of UX opportunities, risk monitoring and identifying opportunities for tailored customer offerings. Many banks have failed to harness the power of data in the past due to the limitations of legacy systems but now the solution is here and the transition is starting to happen.
Nelson explains further in this latest video…