This policy sets out how SaaScada Ltd gathers and processes personal information. Our commitment to data privacy and compliance with relevant legislation reflects the value we place on earning and retaining the trust of those who share their personal information with us.  We want you to be confident that we will keep your personal data secure and use it both lawfully and ethically, respecting your privacy.

SaaScada offers a Software-as-a-Service (SaaS) cloud banking platform. As such, our customers will typically act as data controllers for the personal data related to them or the personal data that they or third parties upload in our systems, products, and applications in connection with the provision of our Services.  SaaScada will typically act as a data processor in accordance with applicable Service and/or data processing agreements (“Service Agreement/s”). Further information, including specific obligations of the data controller and processor, can be found in the Agreements.

SaaScada collects personal data for the sole purpose of contacting and maintaining relationships with its clients, suppliers and partners.  Most of the personal information we process is provided to us directly by you when you:

• use our websites, including when you download materials;
• use social media platforms
• register to receive emails about SaaScada products, services, and events; and/or
• use any of our Services in any manner.

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)

We use the information that you have given us in order to contact you with further information about our business, our offering and other SaaScada authored content that you may find of interest.

We may hold this information in our CRM platform.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

1. Your consent. You can withdraw any consent to processing that you have given us and prevent further processing if there is no other ground under which SaaScada can use to justify the processing of your Personal Data. You can do this by contacting enquiries@saascada.com
2. We have a contractual obligation
3. We have a legal obligation
4. We have a legitimate interest

Your Personal Data will be used to:

• provide our products and services
• communicate with you, including administrative, servicing and marketing communications.

Your information is securely stored.

We will retain your Personal Data for as long as is necessary for the processing purpose(s) for which it was collected and any other permitted linked purpose (for example where we are required to retain Personal Data for longer than the purpose for which we originally collected it in order to comply with certain regulatory requirements). Our retention periods are based on business needs. We will then dispose of your information by removing you from our systems.

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at enquiries@saascada.com if you wish to make a request.

If you have any concerns about our use of your personal information, you can make a complaint to us at

Name: Belinda Wrigley

E-mail: Belinda@saascada.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Any changes we make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

Our website contains links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.      

If you have any questions about this Privacy Policy, please contact us.

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