The Consumer Duty deadline arrives
The FCA’s Consumer Duty has finally come into force. In this FinTech Futures article, Steve Round joins other industry experts to talk about what that means for the financial industry. Consumer Duty relies on the ability of financial institutions to take a customer-centric approach to everything they do from culture to technology. For many, Consumer Duty will have highlighted the need to upgrade to new technology to break down silos to drive great customer outcomes. SaaScada is working with great customers who are doing just that.